Shipping policy
Shipping Policy
Thank you for shopping with Second Line Clothing.
All of our products are made to order. Please allow time for production before your order ships.
Processing Time
Orders are typically processed and produced within 2–7 business days before shipment.
Processing times may increase during holidays, sales, new product releases, or periods of high demand.
Shipping Time
Once shipped, most orders arrive within:
- United States: 3–7 business days
Actual delivery times may vary depending on your location, carrier delays, weather conditions, and other factors outside our control.
Order Tracking
Once your order ships, you will receive tracking information via email so you can monitor your shipment’s progress.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an order is returned due to an incorrect or incomplete address provided by the customer, additional shipping charges may apply to reship the package.
Lost or Delayed Packages
Once an order has been handed over to the shipping carrier, delivery is the responsibility of the carrier. If your package appears lost or significantly delayed, please contact us and we will assist in working with the carrier to resolve the issue.
Damaged Packages
If your order arrives damaged, please contact us within 14 days of delivery and include photos of the damaged item and packaging.
Contact Us
For shipping-related questions, please contact:
Second Line Clothing
Email: contact@haiglerdigital.com